An Extended Technical Support (ETS) consultant delivers on-site upgrades at the Iowa Robotic Observatory, a telescope about 1,500 miles from the University of Iowa campus, under the dark night skies of southern Arizona.

Jonna Higgins-Freese will lead the Office of Teaching, Learning, and Technology Instructional Services team, managing the daily work, planning, and cross-functional teams for multiple enterprise instructional technology services including the campus-wide learning management system (ICON), academic technology consulting, and the Learning Design Collaboratory initiative.

Information Technology Services-Research Services (RS) is participating in the Kirkwood Community College Workplace Learning Connection program, which exposes high school students to high-tech careers and aligns with the university's efforts to develop, recruit, and retain talent for hard-to-fill research computing positions. 

We are pleased to announce that several of our IT leaders are taking on new roles in the OneIT community. Please be sure to congratulate Annette Beck, Jeff Gillitzer, Jamie Matthews, Kirk Corey, and Brenda Ulin on these exciting career opportunities.

A new tool allows researchers to self-manage access to their data.

Mike Kaplan and Tracy Scott have received 2019 Board of Regents Staff Excellence Award in recognition of extraordinary contributions that significantly benefited the university and the state of Iowa.

The Extended Technical Support (ETS) Service Center efficiently handles tasks like computer imaging and deployment, inventory, and receiving, redistributing, and disposing of equipment.

The number of compromised university email accounts has dropped significantly, thanks to a behind-the-scenes security improvement made by Information Technology Services.

A national survey of residence hall accommodations shows University of Iowa students are happier than ever with their internet service, a trend campus officials attribute to technology enhancements.

Ben Rogers will step into the role of senior IT director of Enterprise Infrastructure, and Danny Tang will become the senior IT director of Research Services.