Welcome to the 2025 OneIT Year in Review
It is a privilege to join the University of Iowa and step into the role of chief information officer at a time of such meaningful progress and momentum. Over the past year, under the leadership of longtime CIO Steve Fleagle, our IT teams and partners have strengthened our approach to artificial intelligence, enhanced digital accessibility and cybersecurity, and delivered technology that supports research, teaching, learning, and student success.
I am especially energized by the thoughtful and responsible ways our teams are engaging with AI—establishing a dedicated AI support team, providing guidance and training to campus, and researching how AI is shaping teaching and learning. These efforts signal not only technical progress, but a clear focus on helping our community adopt emerging tools in ethical and impactful ways.
This past year also brought tangible improvements to the student experience. Enhancements to the student mobile app demonstrate a strong commitment to listening to students and designing technology that supports their academic, mental, and emotional health. In the classroom, tools like Note Depot show how technology can remove barriers and expand access by supporting students with note-taking accommodations while simplifying the process for instructors.
Our teams also played a critical role in advancing the university’s research mission. The successful launch of the NASA-funded TRACERS mission highlights the scale and complexity of work supported by IT and underscores the importance of strong technical partnerships in enabling discovery.
Significant advances in digital accessibility are helping ensure that our systems and content are usable by everyone, supported by new tools, training, and awareness efforts. Our shared commitment to cybersecurity—demonstrated by faculty, staff, researchers, and students alike—continues to protect our institution and its mission in an increasingly complex threat landscape.
Finally, the ongoing collaboration between OneIT and Health Care Information Systems stands as a powerful example of what can be achieved through partnership. By leveraging shared systems, services, and expertise, these teams are helping the university operate more efficiently and consistently. IT’s involvement in the university’s reSPARC initiative further reflects a forward-looking approach to financial sustainability and operational effectiveness. At the same time, improvements to IT governance and the introduction of a quarterly project prioritization process have strengthened our ability to focus resources where they can deliver the greatest value.
As I look ahead, I am excited to build upon this strong foundation—working alongside our talented teams and campus partners to continue modernizing our services, embracing innovation, and keeping people at the center of our work. Together, we will shape what’s next and ensure technology remains a powerful enabler of the university’s mission.
Associate Vice President and Chief Information Officer Brad Rohrer
Student Success
Artificial Intelligence
Research
Digital Accessibility
Support & Infrastructure
Featured stories
Making strides in course accessibility
Building momentum: how AI took shape at Iowa this year
Built for students, shaped by students
Preserving the past through 3D technology
UI makes progress to advance web, application accessibility
Advancing the university’s digital future
AI-powered Note Depot simplifies class notes while supporting student access
Ground support for a mission in space
AI in student learning: Insights from large-scale research
2025 brought tangible improvements to the student experience at Iowa. Enhancements to the student mobile app demonstrate a strong commitment to listening to students and designing technology that supports their academic, mental, and emotional health. In the classroom, tools like Note Depot show how technology can remove barriers and expand access by supporting students with note-taking accommodations while simplifying the process for instructors.
"Our goal is simple: help students find the right support, opportunities, and resources exactly when they need them, while strengthening their connection to the Iowa community."
11,000 +
Adoption of the app accelerated significantly throughout 2025. Total app installs grew from more than 7,700 in 2024 to over 11,100 in 2025.
3,000 +
Active users of the Iowa Mobile App increased from 528 in the first year to more than 3,000 in 2025.
80 %
The app played an especially important role during student onboarding. Nearly 80% of incoming students used the app to navigate their OnIowa! onboarding experience, demonstrating how mobile technology can help simplify the transition into campus life.
Empowering student success
AI-powered Note Depot simplifies class notes while supporting student access
Built for students, shaped by students
OneIT is being thoughtful and responsible about engaging with AI—establishing a dedicated AI support team, providing guidance and training to campus, and researching how AI is shaping teaching and learning. These efforts signal not only technical progress, but a clear focus on helping the campus community adopt emerging tools in ethical and impactful ways.
Shaping the future of AI at Iowa
Building momentum: how AI took shape at Iowa this year
"By pairing expanded access and experimentation with clear principles and guidance, the University of Iowa is positioning itself not just to adopt AI—but to shape how it can responsibly enhance learning, research, and work in the years ahead.”
550 +
Over 550 faculty shared how they use AI and what concerns remain. Most see positive impacts and want to expand their use, but gaps in awareness and ethical questions signal key priorities for the year ahead.
OneIT played a critical role in advancing the university’s research mission. The successful launch of the NASA-funded TRACERS mission highlights the scale and complexity of work supported by IT and underscores the importance of strong technical partnerships in enabling discovery.
35 %
Most students want AI to be restricted in some way in their courses to protect academic integrity while still allowing for assistance when appropriate.
12,225
The ITS Office of Teaching, Learning, and Technology is partnering with University of Iowa instructors spanning 41 courses across 13 departments. From spring 2024 to fall 2025, 12,225 UI students participated in the research.
30
While researchers at the University of Iowa and across the country will analyze and study data produced by the satellites, IT staff from the College of Liberal Arts and Sciences will support approximately 30 workstations devoted to TRACERS project. While these may only be a small subset of the devices and technology required for a mission of this magnitude, they’re necessary for a vital component: gathering data from the satellites.
“The responsiveness and understanding from IT support… has been great. We collaborate effectively to resolve requests quickly so the researchers can do their work.”
Advancing research through innovation and collaboration
AI in student learning: Insights from large-scale research
Ground support for a mission in space
Preserving the past through 3D technology
Significant advances in digital accessibility are helping ensure that university systems and content are usable by everyone, supported by new tools, training, and awareness efforts. A shared commitment to cybersecurity—demonstrated by faculty, staff, researchers, and students alike—continues to protect the institution and its mission in an increasingly complex threat landscape.
"University of Iowa instructors are embracing the training and tools to make their courses accessible to everyone… and our goal is to make accessibility as easy as possible for them."
25,000
UI instructors resolved nearly 25,000 accessibility issues in ICON this fall using built-in tools and a training called Course Accessibility for Everyone (CAFÉ). The easy-to-follow training helps with identifying and fixing issues, making the volume of issues feel less daunting and more manageable.
Advancing digital accessibility across campus
UI makes progress to advance web, application accessibility
Making strides in course accessibility
OneIT continues to elevate UI’s digital environment, demonstrating a strong commitment to secure, reliable, and future‑focused technology in support of the university’s academic, research, health care, and operational missions.
Strengthening core IT operations
Advancing the university’s digital future
4,000
The campuswide transition from Skype for Business to Teams telephony began in August 2025.The move unifies calling, chat, and meetings within Microsoft Teams while retiring aging on-premises systems. These improvements streamline support, enhance reliability, and advance the university’s long-term communications strategy.
3,300 +
Events.uiowa.edu delivers a modern, centralized event platform. Updated benefits include tighter integration with the Iowa mobile app, a full event-management suite–including registration, ticketing, payment processing, and event communication tools. Over 640 departmental administrators manage event content on the central hub for campus programming.
95,000
The project involved retiring SMS and voice authentication–methods no longer considered secure. The change to Duo Verified Push improved account safety for more than 95,000 people.
307,000
307,000 device assets were transitioned to the new IT service management system, Halo. More than 400 campus support groups are utilizing the system.
300
The new Digital Signage v2 consolidated campus and UI Health Care signage solutions to a single service built on the university's latest content-management platform, SiteNow v3. Partners benefit from a more reliable, scalable, and centrally supported signage ecosystem.