Welcome to the 2025 OneIT Year in Review

Bradley Rohrer

It is a privilege to join the University of Iowa and step into the role of chief information officer at a time of such meaningful progress and momentum. Over the past year, under the leadership of longtime CIO Steve Fleagle, our IT teams and partners have strengthened our approach to artificial intelligence, enhanced digital accessibility and cybersecurity, and delivered technology that supports research, teaching, learning, and student success.

I am especially energized by the thoughtful and responsible ways our teams are engaging with AI—establishing a dedicated AI support team, providing guidance and training to campus, and researching how AI is shaping teaching and learning. These efforts signal not only technical progress, but a clear focus on helping our community adopt emerging tools in ethical and impactful ways.

This past year also brought tangible improvements to the student experience. Enhancements to the student mobile app demonstrate a strong commitment to listening to students and designing technology that supports their academic, mental, and emotional health. In the classroom, tools like Note Depot show how technology can remove barriers and expand access by supporting students with note-taking accommodations while simplifying the process for instructors.  

Our teams also played a critical role in advancing the university’s research mission. The successful launch of the NASA-funded TRACERS mission highlights the scale and complexity of work supported by IT and underscores the importance of strong technical partnerships in enabling discovery. 

Significant advances in digital accessibility are helping ensure that our systems and content are usable by everyone, supported by new tools, training, and awareness efforts. Our shared commitment to cybersecurity—demonstrated by faculty, staff, researchers, and students alike—continues to protect our institution and its mission in an increasingly complex threat landscape.  

Finally, the ongoing collaboration between OneIT and Health Care Information Systems stands as a powerful example of what can be achieved through partnership. By leveraging shared systems, services, and expertise, these teams are helping the university operate more efficiently and consistently. IT’s involvement in the university’s reSPARC initiative further reflects a forward-looking approach to financial sustainability and operational effectiveness. At the same time, improvements to IT governance and the introduction of a quarterly project prioritization process have strengthened our ability to focus resources where they can deliver the greatest value.

As I look ahead, I am excited to build upon this strong foundation—working alongside our talented teams and campus partners to continue modernizing our services, embracing innovation, and keeping people at the center of our work. Together, we will shape what’s next and ensure technology remains a powerful enabler of the university’s mission.

Associate Vice President and Chief Information Officer Brad Rohrer

Student Success

Data and technology tools enhance student learning and experiences

Artificial Intelligence

Guidance and training enable campus to embrace the potential of AI

Research

Technology plays a key role in innovation and discovery

Digital Accessibility

Making strides in web and course accessibility

Support & Infrastructure

OneIT provides strong foundational technologies and expert assistance

Featured stories

Professor teaching in front of students in a classroom

Making strides in course accessibility

Iowa instructors embrace ICON accessibility checkers and CAFÉ training program.
Students in a lecture hall for Foundations of Business

Building momentum: how AI took shape at Iowa this year

From campus conversations to hands-on tools, the University of Iowa made meaningful strides toward a thoughtful, people-centered AI future
Looking over a student's shoulder at them looking at the UI mobile app's homepage on their mobile phone

Built for students, shaped by students

Personalization and wellbeing features to enhance mobile app experience
Pilot Rock, a large glacial erratic (huge boulder) near Cherokee, IA

Preserving the past through 3D technology

Student researchers document a massive glacial erratic near Cherokee, Iowa
Student studying on the Pentacrest lawn near tree

UI makes progress to advance web, application accessibility

Collaboration drives progress in making key digital tools accessible to all
Staff looking at tv monitors in the new Carver Control room at Carver Hawkeye Arena

Advancing the university’s digital future

Key OneIT projects modernize systems, strengthen security, and enhance the campus technology experience
Students taking notes at a table during class with paper and computers

AI-powered Note Depot simplifies class notes while supporting student access

A university-developed notetaking platform is helping instructors meet hundreds of class notes accommodations
TRACERS Launch Viewing Van Allen Hall Room UI Department of Physics and Astronomy live viewing event celebrating the launch of NASA’s TRACERS mission

Ground support for a mission in space

Strong technical partnerships help enable discovery and advance the university’s research mission through the NASA-funded TRACERS project
Professor engaging with students in Foundations of Clinical Practice III

AI in student learning: Insights from large-scale research

Information Technology Services and UI instructors are working to uncover how students interact with generative artificial intelligence and its impact on learning

2025 brought tangible improvements to the student experience at Iowa. Enhancements to the student mobile app demonstrate a strong commitment to listening to students and designing technology that supports their academic, mental, and emotional health. In the classroom, tools like Note Depot show how technology can remove barriers and expand access by supporting students with note-taking accommodations while simplifying the process for instructors.  

"Our goal is simple: help students find the right support, opportunities, and resources exactly when they need them, while strengthening their connection to the Iowa community."

11,000 +

Iowa Mobile App installs

Adoption of the app accelerated significantly throughout 2025. Total app installs grew from more than 7,700 in 2024 to over 11,100 in 2025.

3,000 +

Active users on Iowa Mobile App

Active users of the Iowa Mobile App increased from 528 in the first year to more than 3,000 in 2025.

80 %

used the Iowa Mobile App to navigate OnIowa! onboarding week

The app played an especially important role during student onboarding. Nearly 80% of incoming students used the app to navigate their OnIowa! onboarding experience, demonstrating how mobile technology can help simplify the transition into campus life.

Empowering student success

Students taking notes at a table during class with paper and computers

AI-powered Note Depot simplifies class notes while supporting student access

A university-developed notetaking platform is helping instructors meet hundreds of class notes accommodations
Looking over a student's shoulder at them looking at the UI mobile app's homepage on their mobile phone

Built for students, shaped by students

Personalization and wellbeing features to enhance mobile app experience

OneIT is being thoughtful and responsible about engaging with AI—establishing a dedicated AI support team, providing guidance and training to campus, and researching how AI is shaping teaching and learning. These efforts signal not only technical progress, but a clear focus on helping the campus community adopt emerging tools in ethical and impactful ways.

Shaping the future of AI at Iowa

Students in a lecture hall for Foundations of Business

Building momentum: how AI took shape at Iowa this year

From campus conversations to hands-on tools, the University of Iowa made meaningful strides toward a thoughtful, people-centered AI future

"By pairing expanded access and experimentation with clear principles and guidance, the University of Iowa is positioning itself not just to adopt AI—but to shape how it can responsibly enhance learning, research, and work in the years ahead.”

Brad Rohrer, associate vice president and CIO

550 +

faculty shared how they're using AI

Over 550 faculty shared how they use AI and what concerns remain. Most see positive impacts and want to expand their use, but gaps in awareness and ethical questions signal key priorities for the year ahead.

OneIT played a critical role in advancing the university’s research mission. The successful launch of the NASA-funded TRACERS mission highlights the scale and complexity of work supported by IT and underscores the importance of strong technical partnerships in enabling discovery. 

35 %

of students surveyed say AI is changing their experience as a student

Most students want AI to be restricted in some way in their courses to protect academic integrity while still allowing for assistance when appropriate.

12,225

UI Students participated in research about AI

The ITS Office of Teaching, Learning, and Technology is partnering with University of Iowa instructors spanning 41 courses across 13 departments. From spring 2024 to fall 2025, 12,225 UI students participated in the research.

30

TRACERS workstations supported by IT staff

While researchers at the University of Iowa and across the country will analyze and study data produced by the satellites, IT staff from the College of Liberal Arts and Sciences will support approximately 30 workstations devoted to TRACERS project. While these may only be a small subset of the devices and technology required for a mission of this magnitude, they’re necessary for a vital component: gathering data from the satellites.

“The responsiveness and understanding from IT support… has been great. We collaborate effectively to resolve requests quickly so the researchers can do their work.”

-Jeff DeReus, senior systems administrator

Advancing research through innovation and collaboration

Professor engaging with students in Foundations of Clinical Practice III

AI in student learning: Insights from large-scale research

Information Technology Services and UI instructors are working to uncover how students interact with generative artificial intelligence and its impact on learning
TRACERS Launch Viewing Van Allen Hall Room UI Department of Physics and Astronomy live viewing event celebrating the launch of NASA’s TRACERS mission

Ground support for a mission in space

Strong technical partnerships help enable discovery and advance the university’s research mission through the NASA-funded TRACERS project
Pilot Rock, a large glacial erratic (huge boulder) near Cherokee, IA

Preserving the past through 3D technology

Student researchers document a massive glacial erratic near Cherokee, Iowa

Significant advances in digital accessibility are helping ensure that university systems and content are usable by everyone, supported by new tools, training, and awareness efforts. A shared commitment to cybersecurity—demonstrated by faculty, staff, researchers, and students alike—continues to protect the institution and its mission in an increasingly complex threat landscape.

"University of Iowa instructors are embracing the training and tools to make their courses accessible to everyone… and our goal is to make accessibility as easy as possible for them."

-Maggie Jesse, co‑chair, Accessibility Task Force

25,000

accessibility issues resolved in ICON

UI instructors resolved nearly 25,000 accessibility issues in ICON this fall using built-in tools and a training called Course Accessibility for Everyone (CAFÉ). The easy-to-follow training helps with identifying and fixing issues, making the volume of issues feel less daunting and more manageable.

Advancing digital accessibility across campus

Student studying on the Pentacrest lawn near tree

UI makes progress to advance web, application accessibility

Collaboration drives progress in making key digital tools accessible to all
Professor teaching in front of students in a classroom

Making strides in course accessibility

Iowa instructors embrace ICON accessibility checkers and CAFÉ training program.

OneIT continues to elevate UI’s digital environment, demonstrating a strong commitment to secure, reliable, and future‑focused technology in support of the university’s academic, research, health care, and operational missions.

Strengthening core IT operations

Staff looking at tv monitors in the new Carver Control room at Carver Hawkeye Arena

Advancing the university’s digital future

Key OneIT projects modernize systems, strengthen security, and enhance the campus technology experience

4,000

users migrated from Skype for Business to Teams telephony

The campuswide transition from Skype for Business to Teams telephony began in August 2025.The move unifies calling, chat, and meetings within Microsoft Teams while retiring aging on-premises systems. These improvements streamline support, enhance reliability, and advance the university’s long-term communications strategy.

3,300 +

events published on Events.uiowa.edu

Events.uiowa.edu delivers a modern, centralized event platform. Updated benefits include tighter integration with the Iowa mobile app, a full event-management suite–including registration, ticketing, payment processing, and event communication tools. Over 640 departmental administrators manage event content on the central hub for campus programming.

95,000

users transitioned to more secure multi-factor authentication

The project involved retiring SMS and voice authentication–methods no longer considered secure. The change to Duo Verified Push improved account safety for more than 95,000 people.

307,000

service ticket assets of inventory in Halo

307,000 device assets were transitioned to the new IT service management system, Halo. More than 400 campus support groups are utilizing the system.

300

devices operating on the updated Digital Signage platform

The new Digital Signage v2 consolidated campus and UI Health Care signage solutions to a single service built on the university's latest content-management platform, SiteNow v3. Partners benefit from a more reliable, scalable, and centrally supported signage ecosystem.