Welcome
Associate Vice President and Chief Information Officer Steve Fleagle reflects on OneIT’s role as a strategic partner on key University of Iowa initiatives and highlights new technology solutions that are enabling students, instructors, and researchers to succeed.
Learning and leading as AI evolves
$10.5 million
in savings for students
ICON Direct provides discounted digital access to eTexts and course materials. It hit the $10 million mark in savings for students this year, five years after its inception.
442.8 million
in learning interactions data
Data from ICON and other technology tools used in courses provides instructors with a more comprehensive understanding of their students’ engagement.
42,231 hours
recorded in UICapture
In 2023, 7,083 individuals used the digital media platform to record audio, video, and on-screen content for later playback.
86 %
say they’d use My Career Path
Student testers underscore the value of the forthcoming site, which helps users develop personalized career-planning checklists.
Unlocking insights for instructors
Helping students chart personalized career paths
Celebrating instructional technology and teaching excellence
60 %
increase in high-performance computing (HPC) capacity
Updates to the HPC cluster and data-analytics environment will help meet growing demands for strategically important areas like artificial intelligence and machine learning.
515
research documents submitted for plagiarism review
A new tool called iThenticate allows researchers to proactively check their work to ensure proper citation.150 researchers from every UI college used it in 2023.
500
databases moved to ITS infrastructure
New partnership offers 24/7 support for the Clinical Trials Statistical and Data Management Center at the College of Public Health.
78
pilot studies funded
The Iowa Initiative for Artificial Intelligence supports work by researchers campus wide. It’s part of a larger push to expand Iowa’s AI talent pool.
40
faculty and staff recruits
The Iowa Health Data Resource has built a team of liaisons trained to design research projects that use clinical data.
Aiding research and creative discovery
Building a reputation in big data
3.2 million
chat messages sent on Microsoft Teams
Users also posted 183,000 messages to channels and attended 67,000 meetings within the collaboration and video-conferencing platform.
16.9 miles
of new fiber optic cable in the ground
The high-speed network delivers fast, reliable internet service to the campus.
Zero
accidental fiber cuts
Avoiding damage to fiber prevents disruptions to university communications. Enterprise Infrastructure also reported zero extensions to the campus network that destabilize the network and violate policy.
55,665
total ITS Help Desk contacts
All UI students and employees can receive support by phone, walk-in, chat, or email.
9
asset-management systems consolidated
More than 57,000 university computers, displays, mobile devices, and printers are now tracked through a unified platform called Cherwell.
27,305
IT support requests resolved
The ITS Extended Technical Support teams and service center handle the IT support and equipment needs of university departments.
Collaboration grows with Microsoft Teams
