Mike Kaplan and Tracy Scott have received 2019 Board of Regents Staff Excellence Award in recognition of extraordinary contributions that significantly benefited the university and the state of Iowa.

The Extended Technical Support (ETS) Service Center efficiently handles tasks like computer imaging and deployment, inventory, and receiving, redistributing, and disposing of equipment.

The number of compromised university email accounts has dropped significantly, thanks to a behind-the-scenes security improvement made by Information Technology Services.

A national survey of residence hall accommodations shows University of Iowa students are happier than ever with their internet service, a trend campus officials attribute to technology enhancements.

Ben Rogers will step into the role of senior IT director of Enterprise Infrastructure, and Danny Tang will become the senior IT director of Research Services.

The winners of the University of Iowa’s 2019 IT Leadership Award are Shari Lewison, university chief information security officer (CISO), and Isaac Podolefsky, senior project manager from the College of Liberal Arts and Sciences Technology Services team.

Dispatch allows users to create and manage communication campaigns that include emails, texts, voice calls, and documents. It was custom-built at the UI to meet the university’s needs.

A new OneIT Thank-You Program provides peer-to-peer recognition for a job well done. Recipients and their supervisors receive an email of thanks, noting the reason for the nomination.

A new OneIT council will help guide IT decisions and priorities related to four strategic goals: Innovation, Partnerships, Workforce Development, and IT Evolution.

A new central service lets IT staff image virtually any kind of system from the network.