For vaccine seekers, a timely tweet and a helping hand

Tuesday, April 27, 2021
Brian Finley set out to help family members find COVID-19 vaccines. But the Twitter feed he created acquired nearly 28,000 followers and became a go-to resource for Iowans looking to get vaccinated.

Way beyond desktop support

Monday, March 23, 2020
An Extended Technical Support (ETS) consultant delivers on-site upgrades at the Iowa Robotic Observatory, a telescope about 1,500 miles from the University of Iowa campus, under the dark night skies of southern Arizona.

Job-shadow program exposes teens to research computing careers

Friday, February 14, 2020
Information Technology Services-Research Services (RS) is participating in the Kirkwood Community College Workplace Learning Connection program, which exposes high school students to high-tech careers and aligns with the university's efforts to develop, recruit, and retain talent for hard-to-fill research computing positions. 

Research Data Storage Service automation empowers customers, saves time

Monday, November 18, 2019
A new tool allows researchers to self-manage access to their data.

Service center enables IT support consultants to focus on customers

Wednesday, October 30, 2019
The Extended Technical Support (ETS) Service Center efficiently handles tasks like computer imaging and deployment, inventory, and receiving, redistributing, and disposing of equipment.

Email changes lead to sharp drop in account compromises

Friday, September 27, 2019
The number of compromised university email accounts has dropped significantly, thanks to a behind-the-scenes security improvement made by Information Technology Services.

Survey shows high satisfaction with residence hall internet service

Wednesday, August 28, 2019
A national survey of residence hall accommodations shows University of Iowa students are happier than ever with their internet service, a trend campus officials attribute to technology enhancements.

Dispatch delivers: UI-built communication platform enables targeted, trackable messaging

Wednesday, March 27, 2019
Dispatch allows users to create and manage communication campaigns that include emails, texts, voice calls, and documents. It was custom-built at the UI to meet the university’s needs.

OneIT takes CLAS-built PXE and Netboot model campus-wide

Wednesday, June 20, 2018
A new central service lets IT staff image virtually any kind of system from the network.