DEI Goal 1 Strategy A: We can meet our diversity, equity, inclusion, and collaboration goal if we consistently, clearly, and boldly communicate to build awareness in OneIT staff that DEI is critical to the university’s core missions.

 

Critical Task 1: Establish broad community dialogue about what DEI means and why it is important.

Tactics–Action Items

  • Develop communication plan to expand knowledge and promote dialogue about DEI.

  • Create and support existing safe spaces, including identity-based affinity groups, for learning and exploration around DEI.

Indicators of Success

  • Inclusion of DEI topics on meeting agendas across IT community. Climate survey shows people have comfortable places to discuss and explore these ideas.

  • Participation in identity-based affinity groups and other venues where DEI is discussed.

Critical Task 2: Establish standards for OneIT communication materials to reflect and respect diverse identities in OneIT in order to foster inclusivity.

Tactics–Action Items

  • Review OneIT sites for use of non-inclusive language and address any findings.

  • Create an inclusive communications toolkit that shares best practices and templates.

  • Encourage staff in marketing and communication roles to develop DEI communication skills and awareness through training and related professional development.

Indicators of Success

  • Language of OneIT communications is inclusive based on SiteImprove or equivalent metrics.

Critical Task 3: Ensure OneIT is aligned with campus DEI efforts through transparency of DEI activities and involvement of campus partners and experts.

Tactics–Action Items

  • Liaise with the Division of Diversity, Equity, and Inclusion.

  • Encourage and recognize IT staff participation/ leadership in campus DEI initiatives and events.

  • Have representation in campus DEI planning efforts.

Indicators of Success

  • Review of plan with DDEI unit completed.

  • Participation in campus DEI events.

  • Participation in DEI planning efforts.

DEI Goal 1 Strategy B: We can meet our diversity, equity, inclusion, and collaboration goal if we ensure inclusion in the development and delivery of IT services, and enhance the campus physical and technological environment for inclusion and accessibility.

Critical Task 1: Deliver inclusive and identity-conscious IT services.

Tactics–Action Items

  • Train front-line staff so they are equipped and confident in working with users of IT services and campus partners with diverse backgrounds, needs, and abilities.

Indicators of Success

  • Number of services providing staff training.

  • Service user satisfaction.

Critical Task 2: Improve accessibility of OneIT interaction spaces.

Tactics–Action Items

  • Conduct accessibility audit of IT-managed spaces, with special attention to customer-facing areas.

  • Identify other spaces where addressing issues is necessary.

Indicators of Success

  • Utilize tool developed by DEI action plan to conduct audits of physical environments.

  • Opportunity for outside accessibility evaluation?

Critical Task 3: Improve communication and adherence to principles of access for everyone for OneIT-developed applications.

Tactics–Action Items

  • Develop and adhere to best practices and common frameworks.

  • Expand the working definitions of accessibility and usability to include all aspects of universal design.

Indicators of Success

  • More intuitive software.