Recruiting, cultivating, and retaining exceptional staff 

High-quality staff are valuable. We are committed to doing all we can to recruit the best staff, investing in them through professional development, and providing an engaging work environment with appropriate compensation to retain them. We must also provide career paths so individuals have opportunities to grow and develop, keep skills current, and ensure our skills align with university needs. OneIT must deliver the right IT and business skills in the right place at the right time, in a cost-effective way.  

In order to have an effective and engaged staff, OneIT needs to grow and develop careers that attract, encourage, inspire, and reward talented IT professionals. We need to expand on opportunities such as leadership development, onboarding, and our dedicated IT recruiting function.  

To achieve the outcomes we desire, we must ensure the technical and non-technical capabilities of our workforce align with capabilities that our university demands. OneIT leaders have begun generating a list of capabilities needed. The next step is to deepen our understanding of our current workforce and identify development needs. Concern for job security during a period of change is understandable, but as dependence on technology continues to grow, we don’t foresee needing fewer technologists at the UI. 

Skills inventory

A skills inventory concept has been initiated to obtain a more holistic view of the skills and technical interests of our IT professionals. IT staff across campus will be involved in capturing this information. The findings of this skills inventory will be used to guide training and development, succession management, and recruitment activities, and to engage all IT professionals across campus to ensure we are each growing, learning, and contributing to UI at our fullest potential. A pilot skills inventory survey was launched in February 2017, with hopes to expand the effort to include IT professionals across campus. 

Managing change 

OneIT has been the catalyst for some of the biggest changes IT at the University of Iowa has experienced in recent years. Understanding that change can be difficult on both a practical and an emotional level, we are being very intentional in our approach to managing change through every aspect of OneIT.

We have integrated change management into OneIT projects and infrastructure to ensure transitions go smoothly, and that staff are ready, willing, and able to work in new ways. 

Some specific differences that IT professionals will notice as a result of the OneIT transition include:

  • Adopting common services, tools, and processes
  • Enhanced IT governance structure and service-level agreements
  • Increased visibility of IT expenses, projects, and staff efforts