Recognizing a growing need for BI and analytics on campus, OneIT conducted a needs assessment in 2016 to determine what information and tools are needed for key business decisions at the UI.
Thirty UI executives were interviewed about financial, HR, academic, and research administration information needs. The information is being used to develop BI strategies, solutions, and priorities.
Much headway has been made since the needs assessment:
- A Business Intelligence Shared Service Center (BISSC) was established. Based in Information Technology Services, the team of four provides a BI solution portfolio that includes dashboard creation, multi-dimensional modeling, data extraction, transformation, loading (ETL) solutions, data mining and analytics, and consulting services.
- A new Business Intelligence Community (BIC) integrates pockets of BI knowledge on campus. BIC increases collaboration, strengthens relationships, and builds expertise for more efficient development of BI solutions.
- A new campus data portal allows users to find, request, and share institutional data. To date, 41 data teams contribute to the site, and 1,100 items have been published. Information can be searched and filtered by end users, allowing them to quickly find reports and data, no longer having to navigate various applications, data stewards, and technologies to pull together information they need to do their job.
- Key partnerships were developed with departments and colleges that provided additional and more robust data for campus and allowed BISSC to provide broader solutions that scale across multiple units.
- Delivery of dashboard suites. More than a dozen data dashboards have been developed for campus partners. Dashboards are visual displays of the most important information needed to achieve objectives, arranged on a single screen that can be monitored at a glance.
BI is an enabling technology that provides enhanced reporting and analysis through data visualization. It’s a critical tool for strategic, tactical, and operational decision-making at the UI, and has become increasingly important as the UI explores ways to be more efficient, effective, and competitive.