The OneIT Data Centers and Servers project is over 70% complete with nearly two thirds of a million dollars savings realized.
Two subprojects from the OneIT Human Resources project have been closed out.
The OneIT printing project is currently in its initiation phase, with a formal project team and documents yet to be developed.
The End User Support team has drawn up a list of requirements for a central IT asset-management system, based on conversations and interviews with the stakeholders.
As the Extended Technical Support (ETS) team grows to serve more units on campus, a “team lead” approach has been adopted to provide structure and to spread out supervisory responsibilities.
In March 2017, the HPC project became the fifth OneIT project to achieve closeout. The project scope evolved, due to staffing and time constraints and opportunities to expand use of central services, to focus on deployment of a new HPC system and integration of small HPC services. The new system, Argon, launched in February 2017, enabling consolidation of 188 HPC systems from seven different units on campus.
The OneIT Communication and Collaboration Project Team updated the Operations Team on the status of its projects. The first phase of the Office 365 subproject is complete, with a second leg in progress. By December 2018, the team will have laid the foundation to implement Skype for Business as a functional voice service, though the shift away from traditional phone lines will be a gradual, ongoing process.
Several IT professionals have transitioned to new roles or teams related to OneIT projects and initiatives. One important aspect of change-management is to follow up with these individuals, as well as the teams they have joined, to see how things are going for everyone, and to make adjustments where needed.
The past two months, change-management consultants met with individuals and teams involved with the End User Support Project, and others whose jobs changed as they accepted new roles or responsibilities. Feedback from the sessions was anonymized and shared with IT leaders and managers, and have already resulted in some refinements to processes and team structures.