The OneIT End User Support Project recently completed implementations with the College of Public Health and the College of Dentistry. Planning is underway in the College of Engineering.
As the next step in developing a workforce development strategy, OneIT Leaders will evaluate the demand for various skill sets, forecasting three years out.
As the Extended Technical Support (ETS) team grows to serve more units on campus, a “team lead” approach has been adopted to provide structure and to spread out supervisory responsibilities. ETS recently named four more team leads.
The OneIT Printing Project received Operations Team approval on its charter. The project description, benefits, team members, and charter are available on the project page.
More than 1,400 telephone numbers have been migrated to Skype for Business, and dozens of units will convert from traditional phones to the Voice over Internet Protocol (VoIP) solution in the months ahead.
Health Care Information Systems and OneIT have pulled together a team to explore collaboration opportunities in identity and access management (IAM)—processes and technologies used to manage electronic identities.
Much headway has been made in Business Intelligence (BI) since a 2016 needs assessment to determine what information and tools are needed for key business decisions at the UI.
The OneIT End User Support project recently completed implementations with the Co
The OneIT Identity and Access Management Project is hitting milestones, shutting down two additional Active Directory (AD) domains.
The OneIT Data Center and Server consolidation project has booked their 27th server room decommission, 285 Iowa Advanced Technology Laboratory (IATL) for the Physics and Astronomy department.