Thursday, December 14, 2017

University technology leaders are increasing collaboration across Health Care Information Systems and OneIT to better serve the entire campus. The long-term vision is a fully integrated IT environment that supports the breadth of university activities and enables success in teaching, research, and healthcare.

Integration will allow HCIS and OneIT to leverage scale and complementary strengths, help the UI keep pace with the growing demand for IT services, and provide campus with a more seamless IT experience.

“Reliance on IT is increasing, and the rate of change is accelerating. Future demands will likely exceed our capacity,” says Associate Vice President and Chief Information Officer Steve Fleagle. “We are excited about the opportunities our IT integration presents. Leveraging scale, sharing tools and expertise, and strategically deploying resources will help us meet the university’s unique IT needs in research, teaching and learning, and clinical care now and in the future.”

The integration will be a multi-year effort, approached in a phased manner starting with some initial areas of collaboration. Teams will be assigned to investigate specific areas of potential collaboration:

  • Active Directory
  • Carver College of Medicine (CCOM) client device security (underway)
  • CCOM support
  • Disaster recovery/business continuity
  • Email
  • Emergency mass notification system (underway)
  • Identity management (underway)
  • IT facilities operations and support
  • IT security
  • Networking
  • Project management
  • Service management/service desk
  • Sharepoint services
  • Telephony (underway)
  • Workforce development, career opportunities/job rotations, recruiting, retention

Between now and next summer, the focus will be on planning and developing opportunities, with implementation starting late summer or fall of 2018. While the bulk of activities will be phased in, some collaborations are already starting among teams that work closely or have common projects underway.

HCIS and OneIT leaders are currently working on plans to combine security operations across healthcare and the general university. Bringing the teams together will help the university respond to growing security demands and manage the bursts of activity associated with unpredictable security incidents. Sharing talents, tools, and expertise will strengthen IT security across the entire institution.

The timing of the security office merger is related to staffing. Chief Information Security Officer Jane Drews plans to retire in the spring, and Shari Lewison, who leads the healthcare IT security team, will become the interim Chief Information Security Officer as Drews transitions to retirement. There are also open security positions that will be advertised in the coming weeks. The CIOs and security team leaders wanted to share their plans for this group before starting the formal search processes.